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  • Sterilized fillets in gravy

    13.6.2021 Answers: 0

    We are very disappointed with the quality of this pet food. Most of it is water in a plastic bag, wich is very bad for the planet and also leaves cats hungry. As customers we feel very disappointed that Brit care chose to sell mostly water in a bag breaking our trust. We won't be buying it in the future.

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  • Lebanon contact number

    10.3.2021 Answers: 0

    Hello, We would like to get in touch with your distributors in Lebanon, sales department. Marc

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  • Composition

    14.2.2021 Answers: 0

    Hello! Yesterday I bought Brit Premium Chicken and Turkey wet food for cats from a store in Turkey(country) and there was confusion in the packet labels. Meanwhile, the composition panel in the backside of the original product says the food consists of the following =%78 animal derivatives(%8 chicken,%8 turkey) , derivatives of vegetable origin (0,4 inulin),minerals the sticker posted by the distributor in local language says it includes %36 animal derivatives(%4 Chicken,%4 Turkey),%35 of derivatives of vegetable origins(%0,4 inulin). Why is that ?

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  • Exp date

    9.2.2021 Answers: 0

    Hello, ı’m from Turkey and I bought a packe of brit care premium by nature today.But the exp date is not written on the package.Could you direct me plase that where it should be written?

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  • Shipping order to Bulgaria

    8.2.2021 Answers: 0

    Hello I really like your dog canned food but is extremely hard to find it here in Bulgaria and some shops put 100% over priced. Is there a way to order your food directly from you we are both in EU so there is no restrictions.

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  • Kibble size - Brit Sensitive

    30.12.2020 Answers: 0

    Hi. We've been giving Brit Lamb & Rice Sensitive to our young male dog as he has often suffered from diarrhoea. It has really sorted this problem out and he enjoys the food. However, recently, we've found that the kibble in the15kg bag has now got much bigger (at least doubled in size) while the kibble in the 3kg bag is still small. Unfortunately, he won't eat the large kibble. So my question is - why is the kibble size different when buying a large or small bag of the same product? And is this a temporary blip in your production? We really hope to be able to buy large bags with the original small kibble in the future.

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  • Feeding table question

    7.12.2020 Answers: 2

    Hello! I have a Samoyed dog named Kith.He is 2 month old, weight is 3 kg. I feed him with "Brit Premium by Nature Junior M". Am I understand right that feeding table contains _expected_ weight of adult dog (not current weight)? I suppose that he will be about 15-20 kg as adult, so I give him now 120g per day. This is correct? Thanks you!

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  • Where to purchase in the UK

    27.10.2020 Answers: 1

    Hi Martin Thank you for responding to my query about where to buy Britcare venison from in the UK. Unfortunately neither of those email address contacts that you provided are valid, and Pampurred pets have been taken over by another company that no longer sells Brit products. Do you have someone within your company that deals with the UK market that can point me in the direction of where to buy Britcare venison? I am happy to purchase online from outside the UK if there is a retailer that would be happy to send to the UK.

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  • Where in purchase in the UK

    19.10.2020 Answers: 1

    I have been feeding Brit Care venison for a few years now with much success to my Dobermann who has a very sensitive stomach, unfortunately I am finding it impossible to purchase it in the UK. I have been purchasing it from Zoofast but their website is unavailable and I cannot find an alternative supplier. Do you have any ideas where I can purchase it from, as I really don't want to change her diet from something that suits her so well.

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  • Oxygen absorber

    8.10.2020 Answers: 1

    Hi, what is containing oxygen absorber, which I have found in “Brit care Meaty Salmon” snack? My cat ate it, and I would like to know how toxic it is. Thanks

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Questions are answered by

Ing. Martin Kváš
nutrition specialist

MVDr. Jan Šíma
veterinarian